Find the answers to your questions

Products

Swedish snus is a moist form of smokeless tobacco originating from a variant of dry snuff in
early 18th-century Sweden. It is usually placed under the upper lip, and which does not result
in the need for spitting. It is sold either as a moist powder known as loose snus, or packaged
into pouches known as portion snus. Snus is often mildly flavored with food-grade smoke
aroma, bergamot, citrus, juniper berry, herbs and/or fruity/floral flavors.
Most Scandinavian snus is produced in Sweden and regulated as food under the Swedish
Food Act. Many Swedish manufacturers have even implemented their own quality standards
on top of the already very stringent regulations for food products, in order to ensure quality.
The most commonly known for this is of course GOTHIATEK by Swedish Match – a quality
control system that follows each production from seed to finished can.
Snus is not fermented. Modern day snus is steam-pasteurized compared to original
traditional fermented snus.

Snus has its own roots and traditions and did not arise as an alternative to smoking. However,
after studies have shown the negative health effects associated with smoking, snus has
become a safer alternative and many people who used to smoke and still want to use
tobacco, have switched and are still switching to snus. Others, who have decided to quit
tobacco, have made the switch to nicotine pouches.

Snus is made of natural tobacco leaves and is therefore a perishable item. As all perishables,
Snus will last longer if it is kept refrigerated than if it is not. If you’d like to store your snus for
longer, you can. Keeping snus in the freezer in air-tight freezer bags will extend its freshness
far beyond and up to one year.
Some snus is packaged in paper cans, as opposed to plastic cans. These paper snus cans,
if frozen, should be thawed in the refrigerator to ensure the durability of the can and its
labeling. Plastic cans, however, can be thawed at room temperature with no problem.

Every snus can is labeled with the manufacturing date as well as the best-before date. These
dates are significant for snus stored in the right conditions ie. in a cool place; and generally
speaking, snus stored in these conditions will last even longer than the best-before date.
However, Snus can dry out even before the best-before date if it is not properly stored ie.
refrigerated or stored in a cool place. This malstorage can take a toll on the snus aroma and
flavor and these effects cannot be reversed. Other than the quality of the snus being affected,
nothing hazardous will come about as a result of consuming dried-out or naturally expired
snus.

Sure you can. The quality, however, may be affected.

Nicotine Pouches

Nicotine pouches are white pre-portioned pouches containing either tobacco derived nicotine
or synthetic nicotine, but no tobacco leaf, dust, or stem, and are described as either similar to
or a tobacco-free version of snus

Nicotine pouches are used in the same manner as snus portions; they are placed between
the upper lip and gum, and are left there while the nicotine and taste are being released.
When finished, the pouch is disposed of in household trash. Many brands have a storage
area in the top case (a ‘catch lid’) where used pouches can be kept if no trash can is readily
available.

Nicotine Pouches are used by people who use snus and want an alternative to tobacco or
want to quit tobacco. They are also used by people who smoke and want to quit smoking, or
vape and do not want the costs associated with batteries and accessory devices.

Nicotine pouches often contain food grade fillers, water, salt, flavorings and nicotine. The
nicotine content among nicotine pouch brands differ per pouch.
Nicotine Pouches are available in a variety of flavors and strengths.

The brands we sell are Skruf, Killa, Pablo, Lyft, Ice, Shiro, White Fox, LIPS, Kurwa, Xtrime, Pure
Ice, BLCK, On!, ZYN, Nordic Spirit, Activ Generation.

Just like snus, Nicotine pouches hold a certain amount of moisture in them and therefore, can
dry out as a result of improper storage. We recommend the same storage conditions for
nicotine pouches as for snus so as to extend the freshness of the product. You can refer to
the FAQ about storing snus and draw the same conclusions for nicotine pouches.

Orders and Shipment

Many destination countries are still limiting the number of incoming flights due to Covid-19. As a
result, your order may take longer to take-off and therefore, longer to land in your country. We
cannot estimate the time delay this covid-19 situation can cause on outgoing flights since it can
greatly vary depending on the situation in the country in question. Delivery time ranges stated by
Snusline are those that can be expected during normal circumstances ie. not during a global
pandemic.

Snusline only accepts credit card payment via VISA, MasterCard and DK. When you make an
order via our website, your credit card information and validity will be verified by our 3D secure
system to rule out any fraudulent transactions. We will proceed with preparing your order only
once your credit card payment is deemed secure .

You may only cancel your order before it’s been shipped.

You may not make any changes to an order that has already been paid for. However, you may
make any changes to your order as long as your credit card payment has not yet been verified
and approved.

One of the advantages of buying at Snusline is the free regular shipping costs to our clients. We
ship by airmail and provide our customers with a tracking number depending on the destination
country. We are unable to provide a tracking number for some countries as our postage service
does not provide this service for all countries.
Customers who wish to have their goods delivered by priority mail will incur an additional 25
Euros per order.

If you haven’t received an order confirmation, you can safely assume that a technical error has
occurred with your order. Chck your SPAM folder to see if the email is not there, if not be in touch with our customer service team for guidance and to verify the matter at info@snusline.com.

We provide our customers with a tracking number depending on the destination country.
We are unable to provide a tracking number for some countries as our postage service does not provide this service for all countries. Ask our customer service team whatcategory your country falls into. If you got a Tracking code you can check on your private space or go on https://www.17track.net/

We do not offer refunds for orders that have left our country and have not arrived at the
destination country as chances are they have been withheld at customs. We do, however, offer
credit vouchers when the order hasn’t arrived due to any malservice or mistake on our part.

Your package will be held by your postage service or will be returned to our warehouse. You can
verify this with the postage service in your area. If your package has been returned to us, we will
be in touch with you.

We have discount pricing for purchases (per product) of 10 cans and of 30 cans .
For purchases over 10 cans and under 30, the discount per can is the same as for 10
cans. For purchases over 30 cans and under 100 cans, the discount per can is the same
as for 30 cans. For any purchases above 100 cans per product, get in touch with
customer service and we’ll give you a higher discount.

My Account

You can renew your password. You will receive a secret key by email and after copy it on the website you should be able to choose a new password. In any other cases please get it touch with our customer service at info@snusline.com

You must be 18 years of age to make an order on our website as tobacco and nicotine products are regulated and cannot be legally sold to minors. Also you must be 18 years of age to create an account in our website.

You may not make any changes to an order that has already been paid for. However, you may
make any changes to your order as long as your credit card payment has not yet been verified
and approved.