AGREEMENT TO TERMS AND CONDITIONS
Last updated 01/11/2022
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Swedish Tobacco (“we,” “us” or “our”), concerning your access to and use of the Snusline website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).
You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Site and you must discontinue use immediately.
Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change.
It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.
The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
1. Age Requirement
You must be 21 years or older to enter this Website.
2. User Submissions
Swedish Tobacco is not responsible for monitoring, screening, policing or editing the information posted or materials on, submitted to or accessed or transmitted through the Site. Swedish Tobacco does not and cannot monitor all information or materials posted on, submitted to or transmitted through the Site. However, Swedish Tobacco reserves the right to delete, block and/or remove any information or materials that Swedish Tobacco, in our sole discretion, deem to be unlawful, infringing, defamatory, libelous, abusive, threatening, obscene, offensive, fraudulent, deceptive, inappropriate or otherwise unacceptable to Swedish Tobacco or any other party. If notified of any such information or materials on the Site, Swedish Tobacco will determine in its sole discretion whether to remove such content from the Site or repost such content to the Site at the time of notification or any other time in the future. You agree to grant to Swedish Tobacco a non-exclusive, royalty-free, worldwide, perpetual license, with the right to sublicense, to reproduce, distribute, transmit, provide access to, make available, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to public areas of the Site (such as bulletin or message boards, forums and newsgroups) by all means and in any media or any mode of distribution now known or hereafter developed. You also grant to Swedish Tobacco the right to use your name and image in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against Swedish Tobacco for any alleged or actual infringement or misappropriation of any proprietary or other right in your submissions, postings or communications to us. Products will be used as chewing bags/chewing tobacco.
3. Your Usage of Site
You agree to use this Site only for lawful purposes, and that you are responsible for your use of, communications, and postings on the Site. You agree not to post on, provide access, make available, or transmit through this Site any unlawful, infringing, threatening, harassing, abusive, libelous, defamatory, vulgar, obscene, profane, indecent, offensive, hateful, pornographic or otherwise objectionable material of any kind, including without limitation any material that encourages or solicits criminal conduct or conduct that would give rise to civil liability, infringes others’ intellectual property or other rights, discloses private or personal matters concerning any person, concerns products or items outside the scope of the particular bulletin board room, or otherwise violates any applicable local, state, national, foreign or international law including, without limitation, those relating to export control, consumer production, unfair competition, anti-discrimination or false advertising.• You agree not to use or allow others to use this Site in any manner that interferes with its operation or with any other user’s use and enjoyment of the Site. You agree not to post or transmit on the Site any file or code that contains viruses, worms, “Trojan horses” or any other contaminating or destructive features.• You agree not to post or transmit on the Site any charity requests, petitions for signatures, chain letters, letters relating to pyramid schemes or similar documents. You agree not to post, provide access, make available or transmit on the Site any advertising, promotional materials or any other solicitation of other users of the Service for goods or services except in those areas that might expressly be designated by Swedish Tobacco, from time to time, for such purposes.• You agree that you will not access this Site from any territory where its use or contents is illegal, and that you, and neither Swedish Tobacco nor our affiliates, are responsible for compliance with applicable local laws. You agree that you will not access the Site by any means except through the interface and PID provided by Swedish Tobacco for access to the Site and that you will not link to any page on the Site except the home page located at https://www.snusline.com. You further agree that any robots, spiders, crawlers or other automated software that you use to access the Site shall comply with the Standard for Robot Exclusion and shall use and comply with the Site’s robots.txt files.• You recognize that access to this site is limited to people 21 years or older. You agree to maintain the security of your PID on the Site, and other confidential information relating to the use of the Site and your PID on the Site. You agree to be responsible for all uses and/or charges resulting from the use of your account on the Site, including charges resulting from unauthorized use of your account prior to your taking steps to prevent such occurrence by changing your password and notifying us.
4. Chat/Bulletin Board Policy
The Site may contain various chat/bulletin boards which act among other things as a venue for adult smokers to discuss issues related to tobacco use. As a result, Swedish Tobacco has no control over the information provided by other users or the quality, safety or legality of the topics discussed or the truth or accuracy of the listing. However, if any user(s) deem(s) any content published on these forums as problematic in any way, they have the right to report the content to Swedish Tobacco by way of an email to [email protected]. Swedish Tobacco reserves the right to evaluate the deemed problematic content as either offensive, infringing or illegal and to remove it within a reasonable time. Users should also use caution and common sense when posting personal information on any website. Because Swedish Tobacco is not involved in any transactions, in the event of any dispute all users of the bulletin board release Swedish Tobacco and each of its officers, directors, agents, subsidiaries and employees from claims, demands, and damages (actual and consequential) of every kind and of every nature, known and unknown, suspected and unsuspected, disclosed or undisclosed, arising out of or in any way connected with such dispute.
5. Termination of usage; Notification and Procedure Regarding Infringements
1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest
2. contain a description of the copyrighted work that is alleged to have been infringed, including the electronic location, such as the URL (i.e., the web page address) where the copyrighted work exists, or a copy of the copyrighted work
3. identify the URL or other specific location where the allegedly infringing material is located
4. provide the address, telephone number, and e-mail address of the notifying party
5. include a statement by you that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
6. and include a statement by you, made under penalty of perjury, that the information in the notification is accurate that you are the copyright owner or the owner’s authorized agent. When Swedish Tobacco deletes or disables access to any material alleged to be infringing under this policy, Swedish Tobacco may attempt to contact the user who has posted such material in order to give that user an opportunity to respond to the notification, although Swedish Tobacco makes no promise to do so. Any counter notifications submitted by such user will be furnished to the complaining party, who will be given an opportunity to seek judicial relief before Swedish Tobacco replaces or restores access to any material as a result of any counter notifications.
6. No Warranty
Swedish Tobacco and its suppliers provide the Site and any related Services “as is” and without any warranty or condition, express, implied or statutory. Swedish Tobacco and its suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
7. Liability Limit
In no event shall Swedish Tobacco or its suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our Site, our Services, the products or this agreement (however arising, including negligence).
You agree to indemnify and hold Swedish Tobacco and its subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
9. Legal Compliance
You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of Swedish Tobacco’s Site and any related Services and your listing, purchase, solicitation of offers to purchase, and sale of items.
10. No Agency
You and Swedish Tobacco are independent contractors, and no agency, partnership, joint venture, employee-employer or franchise-franchisee relationship is intended or created.
12. Third Party Sites
This Site may produce automated search results or otherwise link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of Swedish Tobacco, and you acknowledge that Swedish Tobacco is not responsible for the accuracy, copyright compliance, legality, decency or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by us or any association with its operators.
13. Taxes and duty fees, Import, Customs, and Freight
Unless otherwise specifically agreed in writing, all Goods purchased through this Website are to be delivered CPT Incoterms (2020 edition as amended from time to time) (“Incoterms”). CPT Incoterms provisions shall apply to this Contract save insofar as the same may be inconsistent with any term hereof. Swedish Tobacco cannot provide information about import and customs regulations in the destination country. As the person who ordered the merchandise, you are personally responsible for being informed about and understanding the import and customs regulations that apply to tobacco snus and other types of snus such as nicotine pouches in the destination country and the rules related to payment of any duties/fees/taxes that may be charged. It is the responsibility of the buyer to pay for all applicable taxes and duty fees related to their purchase from snusline.com. Swedish Tobacco will not refund you any duties/fees/taxes arising in your destination country nor will Swedish Tobacco refund any merchandise held by customs in the destination country, whether for a limited period of time or indefinitely. Snusline has no responsibility towards a package that reached the country of destination and will not intervene with customs nor with the post service of the country of destination. It will also not file complaints or open cases with the post service or customs of the country of destination. Purchasing snus is always at the customer’s own risk! There is no plan B in case the order was refused by customs, or by the customer for whatever reason it may be.
In case the buyer rejects or does not claim the order, for any reason, no refund is given.
Please inform yourself in advance about any new customs regulations before placing an order, to avoid disappointment or problems.
In case the order is returned – a reshipping will not be possible because the snus is perishable and therefore it will be destroyed.
14. Shipping Policy
Shipping processing time – All orders, once their payment method is approved by Swedish Tobacco, are processed within several business days. Orders are not processed or shipped on Saturdays, Sundays, or national holidays. If we are experiencing a high volume of orders or technical issues, shipments may be delayed. In case of any Postal Issue the delay can be without any warranty of time.
Shipping rates and delivery estimates – Shipping fees at checkout or additional (such as customs) fees at arrival of the package in the country of destination need to be absorbed by the customer. Occasional delays in delivery may be due to postage service delays. Swedish Tobacco withdraws all responsibility, liability or warranties of timely arrival of shipments.
In case the order was shipped – the responsibility is not anymore with Snusline and we do not offer refunds or cancellations when there are delays such as with the post service or with customs clearance.
Regular mail shipments may or may not have a tracking number allotted depending on the destination country. This information may vary and can be verified with our customer service team at [email protected].
Delays – Unfortunately delays can occur for reasons Swedish Tobacco can not be held accountable for (such as postal issues, strikes with post services…). In such cases there are no refunds or cancellations from our part. We will do our utmost best to have the order shipped as soon as possible.
Complaints – Any complaints about product(s) received need to be placed within 24-48 hours after delivery.
15. Change of Mind Cancellations and Returns: Since Snus is a perishable good, we cannot accept change of minds, cancellations or returns. If you wish to cancel the order, you must contact Customer Service ASAP after placing the order. They will tell you the status of it and if a cancellation is possible. It is important to be in touch with Customer Service for a correct update of the status. The same holds for returns. We will not issue refunds on any returned merchandise nor do we take responsibility on any merchandise returned on behalf of the receiving country as “Unclaimed” for whatever reason/s or ” refused by Customs for any reason/s.” Can I return my ordered products to you? As snus is a fresh product which cannot be resold once it has been shipped once, unfortunately we cannot accept any product returns. This applies to orders for the wrong product as well as cases where you have changed your mind. I have received the wrong/a damaged product – what happens now? Please always check the contents of your package immediately upon receipt. Make sure that you have received the right products and that they are not damaged in any way. If the package is incomplete, the goods received are not what you ordered, are damaged or defective, you will have to inform us within 3 business days, as reclamations received at a later date cannot be considered.
Returned snus will be destroyed, as it can not be resold anymore. Re-shipments are not an option.
PLEASE KEEP IN MIND: WE ARE NOT RESPONSIBLE ANYMORE FOR YOUR ORDER ONCE IT HAS LEFT OUR WAREHOUSE! You order at your own responsibility and there is no warranty with your order!
16. Best Price Policy
Swedish Tobacco always strives to offer the best price on the Internet in terms of total cost. If you should have reason to disagree with this, please get in touch with our customer service.
We collect information from our consumers in an effort to:
• Ensure we are communicating with qualified adult tobacco users
• Provide the best possible service to our consumers
• Enhance our consumers’ on-line experience We consider the information about our consumers to be confidential and we do not sell or rent or transmit personal information or e-mail addresses to other organizations or entities without the customer’s specific consent. We limit access to consumer information to only those employees and representatives that need to work with consumer information. Our Customers have the right to access, correct and delete all personal data relating to them, and to object to the processing of such data by contacting us.
Email Address Providing your email address is mandatory and will only be used by Swedish Tobacco to communicate with you or send promotional offers to our customers’ email addresses.
Mailing List Removal If at any time you wish to have your information removed from the www.snusline.com active mailing list, please send an e-mail to [email protected]